Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
1. Address for returns and exchanges:
- [04054] 서울특별시 마포구 와우산로29가길 86 (서교동) 파티오 3층 다프트
2. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center)
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order
**Return Instructions
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production